How To Train New Restaurant Servers

Sure thing! Training new restaurant servers is a crucial aspect of running a successful restaurant business. Here are some key things to consider:

1. Start with the basics: Before diving into specific menu items or procedures, make sure your new servers understand the basics of restaurant service. This includes greeting guests, taking orders, delivering food and drinks, and handling payments. You may want to provide a training manual or checklist to help them keep track of what they've learned.

2. Teach them about the menu: Your servers should be familiar with every dish and drink on the menu, as well as any specials or promotions you're currently offering. Encourage them to taste the food and ask questions so they can confidently recommend dishes to guests. It's also helpful to provide some background information about the menu items, such as where the ingredients come from and how the dishes are prepared.

3. Show them the ropes: Give your new servers a tour of the restaurant and introduce them to the kitchen staff, bartenders, and other servers. Show them where to find glassware, silverware, and other supplies, and explain any special equipment or technology you use, such as a POS system.

4. Practice role-playing: Have your new servers practice common scenarios, such as taking orders, upselling, and handling complaints. This will help them build confidence and feel more prepared when they're on the floor.

5. Provide ongoing support: Even after your new servers have completed their initial training, it's important to continue providing support and guidance. Schedule regular check-ins to answer any questions and provide feedback. Encourage them to keep learning and growing, and recognize their achievements along the way.

Remember, training new servers is an investment in the success of your restaurant. By taking the time to properly train your staff, you'll create a better experience for your guests and set your restaurant up for long-term success.