How To Write Server Job Description

How To Write Server Job Description

How to Write a Server Job Description for the Restaurant Business

Introduction

A server is a crucial member of any restaurant team, responsible for providing excellent customer service and ensuring a positive dining experience. A well-written job description is essential for attracting and hiring qualified candidates who can meet the demands of this role.

Job Title: Server

Department: Front of House

Reporting To: Restaurant Manager

Summary

We are seeking a highly motivated and experienced Server to join our team. The ideal candidate will possess exceptional customer service skills, a strong work ethic, and a passion for the restaurant industry. Responsibilities include greeting and seating guests, taking orders, serving food and beverages, and providing a memorable dining experience.

Key Responsibilities

  • Greet and seat guests promptly and courteously
  • Take orders accurately and efficiently
  • Serve food and beverages in a timely and professional manner
  • Upsell menu items and suggest pairings
  • Handle guest inquiries and resolve any issues
  • Maintain a clean and organized work area
  • Assist with other front-of-house duties as needed
  • Qualifications

  • High school diploma or equivalent
  • Minimum of 2 years of experience as a server in a restaurant setting
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Physical ability to stand for extended periods and carry heavy trays
  • Knowledge of food and beverage service
  • Up-to-date ServSafe certification preferred
  • Additional Desired Skills

  • Wine and cocktail knowledge
  • Foreign language proficiency
  • Experience with POS systems
  • Ability to handle high-volume environments
  • Compensation and Benefits

  • Competitive hourly wage
  • Tips and gratuities
  • Employee discounts
  • Health and dental insurance (after probationary period)
  • To Apply

    Interested candidates are encouraged to submit their resume and cover letter to [email protected]

    Additional Tips for Writing a Server Job Description

  • Use clear and concise language. Avoid using jargon or technical terms that may not be familiar to all candidates.
  • Highlight the key responsibilities. Focus on the most important aspects of the role, such as customer service, order taking, and food and beverage service.
  • Include specific qualifications. State the minimum requirements for the position, such as experience, education, and certifications.
  • Describe the work environment. Provide information about the restaurant's atmosphere, clientele, and volume.
  • Offer competitive compensation and benefits. This will help attract and retain qualified candidates.
  • Proofread carefully. Ensure that the job description is free of errors and typos.
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