Server Side Work Checklist

Server Side Work Checklist for Restaurant Business

Pre-Shift:

Clock in
Record your start time accurately.

Check uniform
Ensure it is clean, pressed, and meets dress code standards.

Review daily specials
Familiarize yourself with the menu and any special offerings.

Set up station
Prepare your work area with necessary equipment, utensils, and supplies.

Greet guests
Welcome customers warmly and professionally.

During Shift:

Take orders
Listen attentively to customer requests and enter them accurately into the POS system.

Serve food and beverages
Deliver orders promptly and ensure they meet customer expectations.

Check on guests
Regularly visit tables to inquire about satisfaction and address any needs.

Clear tables
Remove empty plates, glasses, and utensils promptly.

Process payments
Handle transactions efficiently and accurately.

Upsell and suggest
Offer additional items or specials to enhance the customer experience.

Post-Shift:

Clock out
Record your end time accurately.

Clean station
Thoroughly clean and sanitize your work area.

Restock supplies
Replenish any depleted items for the next shift.

Review sales
Analyze sales data to identify areas for improvement.

Communicate with management
Report any issues or concerns encountered during the shift.

Additional Considerations:

Maintain a positive attitude
Provide excellent customer service with a smile and a friendly demeanor.

Be efficient and organized
Manage your time effectively to ensure prompt and accurate service.

Follow safety protocols
Adhere to all health and safety regulations to maintain a clean and safe work environment.

Communicate effectively
Clearly convey orders to the kitchen and other staff members.

Handle complaints professionally
Address customer concerns promptly and resolve them to their satisfaction.

DISCLAIMER: This information is provided for general informational purposes only, and publication does not constitute an endorsement. Kwick365 does not warrant the accuracy or completeness of any information, text, graphics, links, or other items contained within this content. Kwick365 does not guarantee you will achieve any specific results if you follow any advice herein. It may be advisable for you to consult with a professional such as a lawyer, accountant, or business advisor for advice specific to your situation.

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Server Side Work Checklist